Shipping policy

Thank you for shopping with Fashion Flex Prosthetics. We are committed to providing you with a seamless shopping experience. Please review our shipping policy to understand our shipping procedures, timelines, and conditions.

1. Processing Time

Order Processing: All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Delays: Please note that orders may take longer to process during peak seasons or due to unforeseen circumstances. We will notify you of any significant delays.

2. Shipping Rates and Delivery Estimates

Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
Delivery Estimates: Estimated delivery times vary depending on your location and the shipping method selected. Delivery typically takes 7 to 10 business days after your order has been processed.

3. Shipping Locations

Domestic Shipping: We ship to addresses within United States.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order using the link provided in the email or by visiting our website and entering your order number.

5. Shipping Restrictions

PO Boxes: We do not ship to PO boxes. Please provide a physical address for delivery.

6. Lost or Damaged Packages

We are not responsible for packages that are lost or damaged during transit. If your package arrives damaged or is lost, please contact the shipping carrier directly to file a claim. However, we will assist you in any way we can to resolve the issue.

7. Address Changes

If you need to change your shipping address after placing an order, please contact us immediately at pachoubotique53@gmail.com. We will do our best to accommodate your request, but we cannot guarantee that the change can be made if your order has already been processed.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address or because it was unclaimed, we will contact you to arrange reshipment. Additional shipping charges may apply.